A crippling ransomware attack hit a water utility in the aftermath of Hurricane Florence

A water utility in the US state of North Carolina suffered a severe ransomware attack in the week after Hurricane Florence hit the East Coast of the U.S.

According to the Onslow Water and Sewer Authority (aka ONWASA) some internal systems were infected with the Emotet malware, but the regular water service was not impacted.

According to ONWASA, the infections would require several of the main databases to be completely recreated, fortunately, no customer information was compromised.

“We are in the middle of another disaster following Hurricane Florence and tropical storm Michael,” CEO Jeff Hudson said employees in a video posted on Facebook,

“With a very sophisticated attack they penetrated our defenses, just as they penetrated the city of Atlanta and Mecklenburg county.”

ONWASA CEO Jeffrey Hudson confirmed the ransomware attack began on October 4, the IT staff initially thought to have locked out the threat, however, on October 13 the malware started dropping the Ryuk ransomware into the infected systems.

“An ONWASA IT staff member was working was working at 3am and saw the attack,” ONWASA said.

“IT staff took immediate action to protect system resources by disconecting ONWASA from the internet, but the crypto-virus spread quickly along the network encrypting databases and files.”

Operators at the utility did not pay the ransom and opted out to recreate the infected systems.