Data Breach

Sprint revealed that hackers compromised some customer accounts via Samsung site

US telecommunications company Sprint revealed that hackers compromised an unknown number of customer accounts via the Samsung.com “add a line” website.

The mobile network operator Sprint disclosed a security breach, the company revealed that hackers compromised an unknown number of customer accounts via the Samsung.com “add a line” website.

“On June 22, Sprint was informed of unauthorized access to your Sprint account using your account credentials via the Samsung.com “add a line” website.” reads a letter sent to the customers by the company. “We take this matter, and all matters involving Sprint customer’s privacy, very seriously.”

The information exposed in the data breach includes the phone number, device type, device ID, monthly recurring charges, subscriber ID, account number, account creation date, eligibility, first and last name, billing address, and add-on services.

According to the company, exposed data don’t expose customers to a substantial risk of fraud or identity theft, but in my humble opinion, such kind of information could be used for several malicious purposes.

In response to the incident, on June 25 the mobile network operator reset PIN codes of its users.

The US telecommunications company did not reveal the number of affected customers.

Sprint recommends affected clients to take all the precautionary steps necessary to prevent identity theft and other fraudulent activities as recommended by the Federal Trade Commission (FTC):

As a precautionary measure, we recommend that you take the preventative measures that are recommended by the Federal Trade Commission (FTC) to help protect you from fraud and identity theft.” concludes the letter. “These preventative measures are included at the end of this letter. You may review this information on the FTC’s website at www.ftc.gov/idtheft and www.IdentityTheft.govor contact the FTC directly by phone at 1-877-438-4338 or by mail at 600 Pennsylvania Avenue, NW, Washington, DC 20580.”

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Pierluigi Paganini

(SecurityAffairs – Sprint, data breach)

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Pierluigi Paganini

Pierluigi Paganini is member of the ENISA (European Union Agency for Network and Information Security) Threat Landscape Stakeholder Group and Cyber G7 Group, he is also a Security Evangelist, Security Analyst and Freelance Writer. Editor-in-Chief at "Cyber Defense Magazine", Pierluigi is a cyber security expert with over 20 years experience in the field, he is Certified Ethical Hacker at EC Council in London. The passion for writing and a strong belief that security is founded on sharing and awareness led Pierluigi to find the security blog "Security Affairs" recently named a Top National Security Resource for US. Pierluigi is a member of the "The Hacker News" team and he is a writer for some major publications in the field such as Cyber War Zone, ICTTF, Infosec Island, Infosec Institute, The Hacker News Magazine and for many other Security magazines. Author of the Books "The Deep Dark Web" and “Digital Virtual Currency and Bitcoin”.

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