Pierluigi Paganini
October 20, 2026
Multiple Google Cloud services went offline in the London region this morning, according to Google’s status page, and the disruption didn’t stay contained to infrastructure dashboards.
British digital bank Revolut reported a widespread service outage at roughly the same time, and a person familiar with the matter told Reuters the two events were directly connected.
“Multiple Google Cloud services experienced disruptions in the company’s London region on Tuesday, according to its service status page, while British digital bank Revolut also reported a service outage.” Reuters states, “A person familiar with the matter told Reuters that Revolut’s service outage was related to the Google Cloud service disruption.”
The outage affected Google’s europe-west2 data center, its main facility in London. Google’s engineering team said they were investigating the problem. Alphabet did not immediately respond to Reuters’ request for more information. This is common during an ongoing incident, but it leaves customers unsure when their cards will work again.
Revolut’s own status page showed most services as unavailable or partially unavailable, including card payments and ATM withdrawals. For a bank that exists entirely as an app with no physical branches to fall back on, that’s not a minor inconvenience.
“We are currently experiencing a service disruption affecting multiple services. We can confirm that all our customers’ money and data are safe. We’ve been working to fix the issue since it was identified this morning and apologise to anyone affected and for any inconvenience.” the financial company wrote on X.
That last sentence is the right thing to say, and it’s also exactly what every bank says during an outage regardless of whether the underlying cause is confirmed. Money and data being safe is a different question from whether you can pay for your coffee.
ING Germany also reported problems on Tuesday. Customers had trouble logging into online banking and the mobile app because of a technical issue. Reuters did not link these problems to the Google Cloud outage, and ING has not explained the cause. Two major financial services companies experiencing problems on the same morning could be a coincidence. However, it also raises questions about how much European banks depend on a small number of cloud providers.
Google Cloud’s europe-west2 region in London supports many UK and European fintech services. Revolut alone serves tens of millions of customers across Europe. When a major data center goes down, the impact can quickly reach customers, preventing them from paying or accessing banking services before the cause is fully understood.
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(SecurityAffairs – hacking, Revolut)
Data Breach / October 20, 2026
