Call Optimization Services

Pierluigi Paganini August 05, 2018
Tech Support Scams improved with adoption of Call Optimization Service

Security experts from Symantec are warning of tech support scams abusing Call Optimization Services to insert phone numbers. Crooks are improving their tech support scams by using Call Optimization Services that are commonly used in legitimate call center operations to perform: Tracking the source of inbound calls Creation and management of phone numbers Call load balancing Call forwarding […]