Pierluigi Paganini
June 10, 2024
The UK National Health Service (NHS) issued an urgent call for O-type blood donations due to the recent ransomware attack on Synnovis that disrupted operations at several healthcare organizations in London.
In early June, a ransomware attack on pathology and diagnostic services provider Synnovis severely impacted the operations at several major NHS hospitals in London. The attack forced the impacted hospitals to cancel some healthcare procedures, in some cases, patients were redirected to other hospitals.
Synnovis is a pathology partnership between Guy’s and St Thomas’ NHS Foundation Trust and King’s College Hospitals NHS Trust, and SYNLAB, Europe’s largest provider of medical testing and diagnostics.
In a post published on its website, Synnovis disclosed it was the victim of a ransomware attack.
“On Monday 3 June, Synnovis – a partnership between two London-based hospital Trusts and SYNLAB – was the victim of a ransomware cyberattack. This has affected all Synnovis IT systems, resulting in interruptions to many of our pathology services.” reads the statement published by the company. “Regrettably this is affecting patients, with some activity already cancelled or redirected to other providers as urgent work is prioritised.”
Synnovis has yet to release a new update and hasn’t provided any information on the scope of the attack.
Law enforcement suspects that Qilin extortion gang is behind the attack.
The NHS London published a statement on Synnovis ransomware attack confirming that the incident is having a significant impact on the delivery of services at Guy’s and St Thomas’, King’s College Hospital NHS Foundation Trusts and primary care services in south east London.
“On Monday 3 June Synnovis, a provider of lab services, was the victim of a ransomware cyber attack. This is having a significant impact on the delivery of services at Guy’s and St Thomas’, King’s College Hospital NHS Foundation Trusts and primary care services in south east London and we apologise for the inconvenience this is causing to patients and their families.” reads the statement published by NHS London.
“All urgent and emergency services remain open as usual and the majority of outpatient services continue to operate as normal.” continues the NHS. “Unfortunately, some operations and procedures which rely more heavily on pathology services have been postponed, and blood testing is being prioritised for the most urgent cases, meaning some patients have had phlebotomy appointments cancelled.”
The NHS confirmed that the ransomware attack has disrupted blood matching tests, for this reason, affected hospitals are using O Negative and O Positive blood for patients who can’t wait for alternative matching methods. For this reason, the NHS is calling for O-type blood donations.
“England’s top doctor has today (Monday 10 June) backed calls from NHS Blood and Transplant (NHSBT) for O Positive and O Negative blood donors to urgently book appointments to donate in one of the 25 town and city centre NHS Blood Donor Centres in England, to boost stocks of O type blood following the cyber incident in London.
“The IT incident affecting a pathology provider means the affected hospitals cannot currently match patients’ blood at the same frequency as usual. For surgeries and procedures requiring blood to take place, hospitals need to use O type blood as this is safe to use for all patients and blood has a shelf life of 35 days, so stocks need to be continually replenished. That means more units of these types of blood than usual will be required over the coming weeks to support the wider efforts of frontline staff to keep services running safely for local patients.”
O Negative blood is a universal blood type, anyone can receive it, for this reason, it is crucial in emergencies or when a patient’s blood type is unknown. Despite only 8% of the population having O Negative, it accounts for about 15% of hospital orders. O Positive, the most common blood type, can be given to anyone with a positive blood type, benefiting 76% of the population. 35% of blood donors have O Positive blood.
“To support London hospitals to carry out more surgeries and to provide the best care we can for all patients, we need more O Negative and O Positive donors than usual. Please book an urgent appointment to give blood at one of our 25 town and city donor centres which currently have good appointment availability.” said Dr Gail Miflin, Chief Medical Officer, NHS Blood and Transplant. “We have availability for donors who know they are type O but we also welcome new donors who don’t yet know their blood type. You might have one of these special types that can be used in emergencies.””
Follow me on Twitter: @securityaffairs and Facebook and Mastodon
(SecurityAffairs – hacking, London hospitals)
